Aviata's PowerENGAGE™ suite drives revenue through in-product communication, an all new channel that delivers marketing, feedback, and support communications directly to your customer's device, bypassing the need to use a crowded email inbox.
Our innovative PowerENGAGE™ technology platform and PowerINGIGHT™ professional services team are revolutionizing how consumer products manufacturers engage with customers throughout the entire customer lifecycle. Our solutions help market-leading clients, including Adobe, Dell, Nvidia, and Epson, engage seamlessly with their customers to reduce customer engagement friction by connecting disparate systems & streamlining authentications; to expand consumable sales, annuity-based support upgrades, and extended warranty revenues to drive measurable profit; to anticipate & deliver decision-making marketing and support information to customers at the right time; to capture valuable market intelligence for marketing and product development teams; to test and optimize marketing messages to maximize response rates.
Across the consumer lifecycle, from unwrapping to scrapping, Aviata unlocks the value in customer experience management. It starts with PowerENGAGE™ — a robust in-product communication platform that connects with customers while they are interacting with the product. PowerENGAGE™ consists of PowerREGISTRATION™, PowerSALES™, PowerREVIEWS, and PowerSURVEYS™, and its flexibility even allows it to be used for service and support communications. With PowerENGAGE™ companies can now sell extended warranties, field surveys, register products, and secure product reviews directly on a customer’s smart, connected device. The PowerINSIGHT™ team provides data reporting through our PowerREPORTS™ big data reporting portal, and provides analytics, testing, and professional services to optimize and monetize your customer profile data. Aviata: Powering Profitable Customer Interaction.